j1888 Privacy Policy — Your Data, Your Rights

j1888 ("we", "us", "our") is committed to protecting the privacy of every person who uses our platform. This Privacy Policy applies to all data collected through the j1888 website and any associated platform features, including account registration, deposits, withdrawals, gaming activity, customer support interactions, and promotional communications.

By using j1888, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with how j1888 handles your personal data, you should not use the platform. This policy should be read alongside the j1888 Terms & Conditions, which govern your use of the platform overall.

1 Information We Collect

j1888 collects personal data that you provide directly and data that is generated automatically when you use the platform. The categories of personal data we collect include:

• Identity data: full name, date of birth, and copies of identity documents provided during KYC verification such as a national ID card, passport, or driving licence.
• Contact data: email address, mobile phone number, and any communication preferences you have set on your j1888 account.
• Financial data: payment method details (bKash account number, Nagad account number, Rocket account number, bank account details where applicable), transaction history including deposits and withdrawals, and balance information.
• Gaming activity data: bet history, game session logs, win and loss records, bonus usage records, responsible gaming tool settings, and any self-exclusion or deposit limit configurations you have set.
• Technical data: IP address, device type, operating system, browser type, session timestamps, pages visited, and referring URL. This data is collected automatically via cookies and server logs when you access j1888.

j1888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless required for a specific responsible gaming purpose and with your explicit consent. j1888 does not knowingly collect personal data from individuals under the age of 21.

2 How We Use Your Information

j1888 uses the personal data it collects for the following purposes:

• Account management: to create and maintain your j1888 account, verify your identity and age, process your deposits and withdrawals, and send you account-related communications including security alerts and transaction confirmations.
• Legal and regulatory compliance: to meet our obligations under applicable anti-money laundering (AML) regulations, KYC requirements, responsible gaming obligations, and any other applicable legal requirements. This includes retaining records as required by law.
• Platform improvement and fraud prevention: to monitor platform usage, detect and prevent fraudulent activity, collusion, bonus abuse, and other forms of misuse, and to improve the j1888 platform's performance and user experience.
• Customer support: to respond to your enquiries, complaints, and support requests, and to maintain records of those interactions for quality assurance and training purposes.
• Marketing communications: to send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out of marketing emails at any time by contacting j1888 support at [email protected] or by using the unsubscribe mechanism in any marketing email.

3 Legal Basis for Processing Your Data

j1888 processes your personal data on the following legal bases:

• Contractual necessity: processing that is required to perform the contract between you and j1888, including account creation, payment processing, and the provision of gaming services.
• Legal obligation: processing required to comply with applicable law, including AML regulations, KYC obligations, responsible gaming rules, and law enforcement requests made through proper legal channels.
• Legitimate interests: processing carried out in j1888's legitimate business interests, including fraud detection, platform security, product improvement, and the prevention of bonus abuse, where those interests are not overridden by your privacy rights.
• Consent: where j1888 relies on your consent as a legal basis — for example, for optional marketing communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

4 Sharing Your Personal Data

j1888 does not sell your personal data. We may share your personal data with the following categories of recipient where necessary:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and BRAC Bank, solely for the purpose of processing your deposits and withdrawals. These providers process only the data necessary to complete your transaction.
• Game providers: Evolution Gaming, Pragmatic Play, Ezugi, and Microgaming may receive limited technical data (such as session tokens) necessary to deliver game content to your device. Game providers do not receive your financial or identity data directly.
• Regulatory and law enforcement authorities: j1888 may be required by law to disclose personal data to relevant authorities, including financial intelligence units and law enforcement agencies, in connection with AML investigations or other legal processes.
• Identity verification and fraud prevention services: third-party KYC and fraud detection providers may process identity data on j1888's behalf to verify that account holders meet the eligibility requirements set out in the j1888 Terms & Conditions.

All third parties with whom j1888 shares personal data are required to process that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

5 Cookies and Tracking Technologies

j1888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session when you are logged in, and collect analytics data about how the platform is used. The types of cookies j1888 uses include:

• Essential cookies: required for the platform to function. These enable login sessions, security tokens, and basic navigation. The platform cannot operate without them. No consent is required for essential cookies.
• Analytics cookies: used to understand how visitors interact with j1888, which pages are visited most frequently, how long sessions last, and where users navigate from. This data is aggregated and anonymised wherever possible.
• Preference cookies: used to remember settings you have selected, such as language preference, so that you do not need to re-enter them on each visit.

Most mobile browsers allow you to refuse or delete cookies via their settings menu. However, disabling essential cookies will prevent j1888 from functioning correctly. j1888 does not currently use cookies to serve third-party advertising on the platform.

6 Data Retention

j1888 retains your personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. As a general guide: account data is retained for the duration of your account's active status and for a minimum of five years following account closure, in order to meet AML and other regulatory record-keeping obligations. Transaction records are retained for a minimum of five years. Gaming activity logs are retained for a minimum of two years. Support communications are retained for a minimum of two years.

When personal data is no longer required and no legal retention obligation applies, j1888 will securely delete or anonymise that data so that it can no longer be attributed to you as an individual. If you request deletion of your personal data, j1888 will action that request subject to any overriding legal obligation to retain certain records.

7 Data Security

j1888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the j1888 platform, encrypted storage of sensitive data fields such as passwords and payment method identifiers, access controls that restrict j1888 staff access to personal data on a need-to-know basis, regular security reviews of platform infrastructure, and procedures for detecting and responding to personal data breaches.

No method of data transmission over the internet or method of electronic storage is 100% secure. While j1888 uses commercially reasonable measures to protect your personal data, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, j1888 will notify affected account holders without undue delay.

8 Protection of Minors

j1888 operates a strict 21+ policy. The platform is not intended for use by persons under the age of 21, and j1888 does not knowingly collect personal data from anyone under that age. If j1888 becomes aware that personal data has been collected from a person under 21, that data will be promptly deleted and the associated account will be closed.

If you believe that a person under 21 has registered an account on j1888 or provided personal data to j1888, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

9 Third-Party Links and Services

The j1888 platform may contain references to or integrations with third-party services, including payment providers and game studios. j1888 is not responsible for the privacy practices of those third parties. Each third party processes personal data according to its own privacy policy, which we encourage you to review before providing personal data to any third-party service.

10 Changes to This Privacy Policy

j1888 reserves the right to update this Privacy Policy at any time. The most current version will always be published at j1888.vu/privacy-policy with the effective date clearly indicated. Where material changes are made to this Privacy Policy — for example, a change to the categories of personal data collected or to the third parties with whom data is shared — j1888 will notify registered account holders by email or in-platform notification prior to the change taking effect.

Your continued use of j1888 after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not accept the revised policy, you must stop using j1888 and may request account closure by contacting [email protected].

✉ Contact j1888 About Your Data

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how j1888 has handled your personal data, please contact the j1888 support team. We aim to respond to all data-related enquiries within 5 business days.

Email: [email protected]